Is Verpex Any Good? Our Opinion
Verpex is a solid hosting option that combines fast LiteSpeed servers, daily backups, free SSL, and unlimited migrations at a budget-friendly entry price. It balances beginner-friendly tools like cPanel and one-click installs with developer features such as multiple PHP versions and SSH access. While its steep renewal pricing requires planning, Verpex delivers strong performance and global server coverage that make it an excellent value for beginners, small businesses, and hosting resellers.
Who’s it best for? Verpex is best for small businesses, resellers, and users who want affordable hosting with generous features.
Website: https://verpex.com/
Exclusive Deal: Get an Extra 50% discount at Verpex!
Use promo code ‘MOVEME’ at checkout to enjoy an additional 50% discount on your first bill. Click here to claim your discount and start saving with Verpex today!
Verpex Pros & Cons
Verpex Pros
- Budget-friendly entry pricing on shared and VPS hosting plans
- 45-day money-back guarantee on shared/reseller plans (longer than industry standard)
- Daily backup included in all shared hosting plans at no extra cost
- Unlimited free site migrations
- Choice of 8 global data centers across five continents
- Wide hosting selection including Windows, reseller, and managed servers
Verpex Cons
- Steep renewal pricing after the first term (up to 90% higher than intro rates)
- Short refund window on managed VPS (7 days compared to 30+ with some competitors)
Founded in 2018 by a team with prior ventures later acquired by GoDaddy, Verpex offers cPanel-based cloud hosting with a focus on speed and security. Privately funded and fast-growing, the company now hosts over 300,000 websites on 1,200 servers. Its growth has been driven by competitive pricing, a strong support team, and a customer-first approach that appeals to freelancers, agencies, and small businesses worldwide.
Is Verpex a good web host?
In our experience at HostScore.net, Verpex is a capable host that combines affordability with features usually locked behind premium plans. Despite being a young company, it performs well on both speed and support, making it a strong option for individuals, small businesses, and resellers.
Every shared plan includes LiteSpeed servers with NVMe storage, daily backups, unlimited site migrations, and a free domain on annual terms — perks that many competitors restrict to higher tiers. The use of LiteSpeed Cache and global data centers in 8 locations helps keep sites responsive, with stable uptime and consistently quick page loads even under moderate traffic.
Verpex also stands out for its 45-day money-back guarantee on shared hosting (longer than the industry norm), though managed VPS plans only come with a 7-day refund period. Support is available 24/7, and in our testing, live chat responses arrived within minutes with knowledgeable guidance.
The main drawback is pricing: intro rates are extremely low (as low as $0.59/mo), but renewals jump significantly after the first term. Still, with its mix of performance, support, and global reach, Verpex punches above its weight and represents excellent value for cost-conscious hosting buyers.
How reliable is Verpex’s uptime and speed?
Verpex guarantees 99.9% uptime and consistently performs above that benchmark in practice. In our monitoring, its shared servers stayed online more than 99.95% of the time, which translates to only a few minutes of downtime per month.
On the speed side, Verpex uses a modern stack (NVMe SSD storage, LiteSpeed web servers, and PHP Opcode caching) to keep users’ websites fast and responsive. These technologies reduce file read times and accelerate dynamic content, giving Verpex an edge over many budget competitors that still rely on standard SSDs or Apache. Further more, with 8 data center locations across different continents, you can host closer to their audience, cutting latency and improving page load times. In our tests, Verpex-hosted WordPress sites consistently loaded in under a second when optimized with LiteSpeed Cache.
Does Verpex keep your websites secure?
Yes, Verpex applies multiple layers of protection to keep websites and hosting accounts safe. At the infrastructure level, it includes DDoS protection, a web application firewall (WAF), and automatic malware scanning by Imunify360 to block threats before they reach your site. Every plan also comes with daily backups, so you can roll back quickly if something goes wrong. Free SSL certificates are issued by default, ensuring all data exchanged between your site and visitors is encrypted.
Many breaches stem from human factors rather than system flaws. While the infrastructure may be secure, insider mistakes or weak access controls can still create risks. To reduce this, Verpex enforces strict permissions with authentication, localized logging of all activity, and LDAP-based staff authentication for internal systems. These measures improve accountability and minimize the chance of unauthorized access.
Taken together, these controls mean Verpex delivers a secure hosting environment by default. You don’t need to buy add-ons to cover essentials — SSL, backups, malware scans, and firewalls are already included.
How helpful is Verpex’s customer support?
Verpex provides 24/7 customer support through live chat, email, and tickets, and in our experience, responses usually arrive within minutes. The support team is technically capable and willing to go beyond surface-level fixes, whether it’s migrating a website, restoring a backup, or troubleshooting a plugin conflict.
For users who prefer self-help, Verpex maintains an extensive knowledge base with step-by-step guides on hosting, email, and WordPress setup. This makes it easy to solve common problems without waiting for assistance.
User feedback is consistently positive. Customers highlight the speed of live chat and the helpfulness of staff, which is notable given Verpex’s budget-friendly pricing. In practice, this level of responsiveness puts Verpex ahead of many larger competitors where wait times can be longer or support is more scripted.
Is Verpex’s pricing worth the value?
Yes, Verpex delivers strong value for money, especially when compared to what other hosts include at entry level. Shared hosting plans start at under $2.99/month on long-term subscriptions and come with NVMe storage, LiteSpeed servers, free SSL, daily backups, unlimited email accounts, and a free domain on annual billing. Many competitors reserve these features for higher tiers, which makes Verpex stand out.
That said, buyers should be mindful of promotional pricing.
The headline $0.59/month offer only applies for the first month before jumping to $5.90 (see screenshot below). The real savings come from committing to a 12- or 36-month term, which locks in the best rates. Verpex backs its plans with a 45-day money-back guarantee on shared hosting, giving users more time than usual to test the service risk-free.
For developers and small businesses, Verpex also includes multi-PHP version support, Node.js, Python, Git over SSH, and Redis/Memcached caching alongside SpamExperts filtering and MailChannels outbound relay for professional email. Combined with its uptime track record of 99.95%+ in real use and higher concurrency limits (30–35 PHP entry processes), Verpex offers performance and reliability that exceed expectations for the price.
In short, we think Verpex’s pricing is justified by the breadth of features and steady performance it delivers, provided users plan around renewals and take advantage of longer subscription terms for maximum value.
What do users think about Verpex?
Verpex ranks well above average in customer satisfaction, especially for a relatively young host. The majority of user reviews we collected at HostScore.net indicated they would recommend Verpex. On third-party platforms, it consistently scores between 4.0 and 4.5 out of 5 stars, with users highlighting its fast support, reliable uptime, and ease of use. Customers also value the features included by default (free SSL, daily backups, malware scan, DDoS protection, and unlimited migrations) at affordable pricing, which strengthens Verpex’s satisfaction scores. Renewal pricing does attract some criticism, but the overall sentiment is that Verpex delivers more value than expected for its cost, making it a host users are likely to recommend.
For additional insights, please refer to user reviews section below.
Is Verpex a good option for beginners?
Yes, Verpex is beginner-friendly because it includes tools that simplify website management. All shared plans offer cPanel, which provides an user-friendly interface to manage domains, files, and email. Verpex also includes a one-click installer with 300+ apps, so new users can deploy WordPress or Joomla without technical steps.
The host provides free SSL, daily backups, auto malware scan, web application firewall, and unlimited email accounts on every plan, which removes the need for paid add-ons. For those migrating, Verpex offers unlimited free website transfers (great value! see screenshot below).
Furthermore, a 45-day money-back guarantee gives beginners extra time to test the service. Support is available 24/7 via live chat, email, and tickets, and responses are typically fast.
Combined, these attributes make Verpex a safe starting point for anyone building their first website.
Is Verpex a good choice for small businesses?
Yes, Verpex suits small businesses that need affordable, reliable hosting with essentials built in. Entry plans keep costs low while including the tools most SMEs need to run fast, secure sites without extra add-ons.
- Affordable pricing – Low first-term rates with clear renewals and a 45-day money-back guarantee on shared plans.
- Fast performance – NVMe storage, LiteSpeed web server, and LSCache keep pages quick.
- Free SSL – Every domain is protected by default to boost trust and conversions.
- Daily backups – Twice-daily JetBackup snapshots enable quick, point-in-time restores.
- Custom email – Unlimited mailboxes with SpamExperts filtering and MailChannels outbound relay for better deliverability.
- Global reach – Choice of 8 data centers across differnt continents so your website stays close to your customers.
- Scalability – Simple upgrades to reseller, managed VPS, or dedicated cloud as your business grows.
- Windows hosting – Plesk options available for .NET workloads.
- Sitepad – Built-in website builder to help you create and launch a website quickly.
With this mix of performance, security, and responsive support, Verpex lets small businesses focus on growth.
Is Verpex suitable for web developers?
Yes, Verpex offers a developer-friendly environment with flexibility across languages, tools, and performance limits. Shared plans support multiple PHP versions, allowing developers to run different stacks side by side. For modern projects, Verpex also supports Node.js, Python, Git over SSH, Redis, and Memcached, enabling advanced applications beyond standard WordPress sites.
From a resource standpoint, Verpex sets generous entry process limits (30–35 concurrent requests) and provides NVMe-backed storage with solid I/O speeds, enough for testing and staging environments. Developers also benefit from SSH access and WP-CLI, which make deployment and automation easier.
For agencies or freelancers, Verpex includes white-label reseller tools and allows 100+ websites on mid-tier plans. This makes hosting multiple clients under one account practical and highly profitable.
Can you host custom email with Verpex?
Yes, you can host your own email accounts with Verpex. This significantly reduces your costs by eliminating the need for expensive third-party email services.
How easy is it to get started with Verpex?
The onboarding process for Verpex is straightforward and newbies-friendly in our experience. For newbies building a new website, you can benefit from easy WordPress installation and free SSL; for those with existing websites, the company offers unlimited website migration assistance. The availability of comprehensive documentation and 24/7 customer support further simplifies the process for users of all levels.
Does Verpex offer a free trial or refund guarantee?
Yes, Verpex offers a 45-day free trial period. If you are not satisfied with their services for any reason, you can cancel within this period and receive a full refund.
Try now: Visit & sign up at Verpex official website
What features does Verpex include?
Which control panel does Verpex use?
Verpex lets customers choose between cPanel or Plesk for hosting management. Both panels configure domains, databases, SSL certificates, and email accounts. cPanel is more common among Linux-based users, while Plesk works well on both Linux and Windows hosting.
However, both cPanel and Plesk have experienced steady price increases in recent years, and providers typically adjust their plan pricing in response. This is something VPS and reseller hosting customers should factor in when budgeting long term.
Where are Verpex’s servers located?
Verpex operates servers in North America, Oceania, Europe, and Asia. Specific data centers are located in USA, UK, Canada, Germany, Australia, Singapore, and India. A server location affects latency — hosting in the USA reduces response time for North American visitors, while servers in Europe or Asia improve speed for customers in those regions. If your audience is global, pairing Verpex’s servers with a CDN helps deliver consistent performance worldwide.
Does Verpex scale well with traffic spikes?
Verpex scales modestly on its shared and cloud tiers, with both relying on pooled resources that are suitable only for sites with moderate traffic. In our experience, these plans face the usual bottlenecks of concurrent processes and disk I/O during spikes, though the company does not publish explicit limits in its Terms of Service. For heavier workloads, Verpex offers Private Managed Cloud servers that include dedicated CPU and RAM, giving sites the isolation and stability needed to handle larger bursts without neighbor interference. This clear progression from shared → cloud → private servers makes scaling predictable for users planning long-term traffic growth.
How does Verpex handle backups and restores?
Verpex provides daily backups and allows one-click restores. The backup system stores snapshots automatically, which means you can roll back to an earlier version of your site if needed.
Does Verpex include free domain and SSL?
Verpex includes a free domain name with all shared hosting plan. This helps beginners start a website without extra cost.
Every site hosted with Verpex includes a free SSL certificate, ensuring encrypted connections and baseline site security at no extra cost. This saves users both the expense and the hassle of purchasing and configuring SSL separately.
Does Verpex offer free website migration?
Yes, Verpex offers free website migration. The migration service transfers your files, databases, and email accounts from your old host to Verpex without extra cost. This saves time for beginners and reduces the risk of errors when switching providers. Free migration is especially useful if you run WordPress, WooCommerce, or other CMS-based sites that require careful handling.
How much does Verpex cost?
Verpex offers multiple hosting types, including Shared, VPS, Cloud, and Reseller Hosting. Prices vary depending on features like server storage, memory, addon security protections, and contract length.
Verpex Plans & Pricing
| Hosting Type | Signup Price | Renewal Price |
|---|---|---|
| Shared Hosting | $2.99 – $8.99/mo | $6 – $15/mo |
| VPS Hosting | $12 – $30/mo | $20 – $50/mo |
| Cloud Hosting | $2.99 – $8.99/mo | $6 – $15/mo |
| WordPress Hosting | $2.99 – $8.99/mo | $6 – $15/mo |
| Windows Hosting | $18 – $53.4/mo | $30 – $89/mo |
| Email Hosting | $1.75 – $8/mo | $3.5 – $16/mo |
What Should You Know About Verpex’s Pricing Structure?
Verpex uses a signup-renewal pricing model. Plans appear cheap at signup ($2.99/mo for basic shared hosting), but renewal prices rise to the standard rate ($6/mo). You should compare both signup and renewal costs to understand long-term value.
Note: Because hosting fees change regularly, always confirm the latest Verpex prices on the official site before signing up..
What is Verpex’s refund and cancellation policy?
Verpex offers a 45-day money-back guarantee for hosting services. Customers can request a refund within this period, but no refunds will be granted after 45 days. Cancellation requests must be made through the client area, and services including websites and emails will be suspended before being terminated. Domain registrations are non-refundable and not included in the hosting cancellation process.
Final verdict: Should you choose Verpex?
Verpex currently ranks #9 among all hosting companies we reviewed at HostScore. In our opinion, it is a hosting provider that quietly delivers excellent value for money. With strong performance, modern features, and an emphasis on customer satisfaction, Verpex is great for users who want a reliable web host without overpaying.
LiteSpeed servers, free migrations, daily backups, and global data centers are included in every plan — which is impressive for the price. The platform is also well-suited to resellers, thanks to its white-label support tools and simple account management features.
Customer support is fast and technically sound during our testings, making it a good fit for both first-time users and experienced developers.
All in all, Verpex may not have the marketing clout of larger brands, but its product offering holds up — and even exceeds expectations in many cases. If you want high-quality hosting with minimal fluff and excellent value, it is one of the best under-the-radar providers currently available.
Verpex has provided me with a great experience, especially thanks to Rossy C. from the support team.
Edit:
After contacting support about my concern with server responsiveness and some other issues they have definitely given their all to help me solve this issue, even check up after the issue had been solved.
Slow server response
Ever since a few months the pricing has gone up, and the server response time seems to have been following the same trend.
I’ve worked with several web hosting companies over the years and Verpex Hosting has truly impressed me. I really like how clean and intuitive their user dashboard is, their web servers are top notch and most importantly…. they’re customer service is EXCELLENT. Literally, within a few minutes of submitting a question or request, Verpex support gets in touch and resolves any question or issue. I had the privilege of working with a great support rep named Bryan R. and he helped me tremendously and was very, very professional. @Bryan, thanks for saving the day, I really appreciate your support!
Great service and support from what my team has experienced. They understand the need to solve problems quickly and efficiently.
He was very professional, reliable and helped me a lot
Solved my problem
Thank you from the bottom of my heart for the help Mr Bryan R
Two things made me rate these guys the highest.
1. The response time before my query is attended is very short. This means they either have good number of Agents or the Agents are highly committed.
2. They resolve the issue immediately. Sometimes in some few cases, they may face difficulties if the challenge is not familiar to the Agent, but I can experience the way they are making effort to the point of resolution.
This is what we customers want to experience.
I’m so grateful for Nicolas’s help at Verpex. The company has a fantastic team and provides excellent customer service.
Ibrahim Mahdi as CS communicates right to the point, finding what truly is my problem beneath what I tried to explain.
Thank you for resolving my problem as it is my first time working with global hosting company. Usually it’s easier because I and local hosting company person speaks the same language. But it is not the case when trying to explain technical difficulties in other language.
I moved from Siteground to Verpex and it’s been one of the best decisions I’ve made for my business. Super affordable and fair pricing. The support is the best I’ve ever seen. I’ve had a particularly great experience dealing with Yoedhi from support who has helped with all my issues and explains everything clearly. Super happy with my decision to move to Verpex. Thanks team!
Verpex the best hosting company I have dealt with over the years in my field of work, which is website development. I would like to thank their support team because they always find all the solutions and save us a lot of effort, especially Luis R. in it.
My experience with Verpex and its support has always been great. This time, I was stuck with a domain transfer, and Iqbal, their support specialist, helped me out. Thanks, Iqbal and Verpex.
I recently ordered a VPS server but ran into an issue with the default DNS address not being compatible with .com website addresses. If you’re not familiar with setting up a custom address, it’s best to get a managed VPS. On the bright side, the customer service was excellent in processing my refund, although I did incur charges for the cPanel.
Joseph Gunawan!!!! thank you you have made my day, thank you verpex for having an excellent staff
I am working with them for years, never failed me, support excelent, prices good, servers good and stable! Recommend it to everyone!
Mihaela Palaboykova great agent!!
We have been using Verpex since October for our business. without any communication they began unprompted server work at 2:30am which has completely broken our website. 2 days later and customers still cannot order and Verpex support has been doing nothing but waste our time. Our IT team has been trying to make any kind of progress with them with no luck.
If this is not fixed today, we will be looking at new providers and seeking legal action about the loss of business.
What can I say about this company, super fast servers, my wordpress sites is faster than ever!, incredible 24/7 immediate service, very good prices. These guys are professionals who respect the customer.
If there were 10 stars I would put all !
Excellent Uptime: Verpex servers are very stable with near-perfect uptime, ensuring my website is always accessible without any issues.
Responsive Customer Support: The Verpex support team is available 24/7. They are highly professional and friendly, always providing the right solutions promptly.
Ease of Use: Their control panel is very user-friendly, making website and hosting management very easy, even for non-technical users.
Competitive Pricing: Verpex offers very competitive pricing with various premium features included in their packages.
Security: They have solid security features, including free SSL certificates and DDoS protection, giving me peace of mind.
I had a technical issue with my email account and contacted customer service for assistance. Bryan R. was receptive and patient, even though I struggled to provide all the necessary details. Thanks to his expertise, my problem was resolved, and I even learned a bit about DNS configuration in the process.
I had an excellent experience with verpex, thanks to the outstanding support from Bryan R. From the moment I signed up, Bryan was there to guide me through the process, answering all my questions with patience and clarity. His expertise and dedication were evident, making the entire setup process smooth and hassle-free.
Bryan went above and beyond to ensure that my website was up and running perfectly. He was incredibly responsive and always willing to help, no matter how small the issue. His friendly demeanor and professional attitude made a world of difference.
Thanks to Bryan R. and the stellar service at Verpex, I feel confident and secure with my hosting choice. I am using Verpex since 2 years and i will highly recommend their services to anyone in need of reliable and top-notch hosting support
I had an issue with my domain. One of my clients ignored the email to approve and confirm his domain, and a few days later it was suspended by ICAAN. Arif was very helpful and even offered to stick around until we got it back online. Thank you so much for the great service.
Bayu Sakalido from Verpex customer service provided excellent support, swiftly resolving my DNS and SSL issues with clear guidance and patience. His expertise and professionalism made the process seamless. Highly recommend Verpex customer service!
I am travelling and using my cellphone as a computer. Trying to pay an invoice that I received. I can sign in and manouver to correct page but limited screen does not show pay me icon. Ivan T was more than patient and helpful with several e mails back and forth.
tI recently had the pleasure of experiencing excellent customer service from Verpex, and I wanted to share my positive experience. From start to finish, the representative I spoke with was incredibly helpful, patient, and kind. They took the time to listen to my concerns and provided clear and concise solutions to my issues. They were also very knowledgeable about the products and services offered by Verpex and were able to answer all of my questions with ease. Overall, I was extremely satisfied with the level of customer service I received from Verpex and would highly recommend their products or services to anyone in need. Thank you, Verpex, for providing such a positive experience!
One of the best service providers I’ve ever seen! Their support team is excellent, and you don’t have to worry about a thing. Whenever you encounter a problem on your website, just send them a message with a simple “hi,” and they’ll be there to assist. Great service!
Every so often I run into issues that I really can’t figure out. Then it’s good to know you have Verpex behind you with their knowledge and expertise. They are also very attentive and available 24/7, even on holidays! Once again I was helped super well by Essa R. Thanks again for the solution! I hadn’t figured it out myself. I can recommend Verpex to everyone!
I’m absolutely thrilled about my choice to migrate to VERPEX. The speed of their servers is remarkable, and the expert support they provide is simply amazing! I’m particularly impressed with the support personnel, especially Georgi P. He dove into my application to resolve an issue, ensuring it runs seamlessly. I’ll forever be grateful to him for his invaluable assistance.
I’ve tried many servers company’s, and now I’ve subscribed to the reseller package with Veprex. I’m very satisfied with them, and my clients are happy with the service too. They have the best and fastest customer service I’ve dealt with, and they’re very cooperative.”
I want to honestly show my appreciation to the amazing service , assistance and help that I got from this hosting website. The simplicity, 24/7 assistance , great attitude and the amazing enviroment makes this hosting site simply the best. I would like to aknowledge and mention Nicolas R. for his amazing assistance that he helped me soo much.
I recently migrated my website hosting to Verpex.com, and I must say, I’m thoroughly impressed with their service. From the moment I signed up for their reseller pack, I knew I made the right choice. The standout feature of Verpex is undoubtedly their superb support team.
Within less than three hours of initiating the migration process, my website was up and running smoothly on their servers. Any concerns or hiccups I encountered along the way were promptly addressed by their friendly and knowledgeable support staff. Whether it was a technical error or simply a question about optimizing my site’s performance, they were always there to assist me.
One of the aspects that truly sets Verpex apart is their lightning-fast response time. Whenever I reached out with a query or issue, their support team would reply within minutes, ready to tackle the problem head-on. This level of attentiveness and dedication to customer satisfaction is rare to find in the hosting industry.
As a reseller hosting customer, I appreciate the reliability and stability of their servers, allowing me to host multiple websites with ease. Knowing that I have a dependable partner in Verpex gives me peace of mind, allowing me to focus on growing my business without worrying about hosting-related issues.
In conclusion, if you’re in search of a hosting provider that offers top-notch support, seamless migration services, and a user-friendly experience, look no further than Verpex.com. I highly recommend them to anyone looking for a hassle-free hosting solution.
I am using 60$/year service of them. I am web dev. hosting speed is good but what is best is their customer support. whenever i have an issue even not related with their hosting. with related cloudflare or 3rd party email services etc. they are very helpful
Great support, never fails! Quick response time.
I recently had the pleasure of engaging with Essa R. from Verpex Hosting, and I am compelled to share what an outstanding experience it was. Essa’s technical guidance was not only top-notch but delivered with a kind-hearted approach that made the entire interaction exceptionally positive.
Thank you
Sathya Prakash
I have been using Verpex for a while and in my experience they are one of the best web hosting providers on the internet, smooth performance, multiple locations to choose from and most importantly they have an excellent super active and very helpful customer support, a big thanks to the support agent Ivan T. he was such a good help to me, he helped me solve 2 problems in a row with my WordPress Website in a way so professional 🙂
I’ll recommend Verpex services to everyone. Especially, some of their kind staff like a Hermas Bintang. He’s one the kind person who knows his job and helps people. Thanks a lot, Hermas!
“I recently encountered a server error while trying to access my website, and I reached out to Verpex for assistance. I was connected with Essa, who went above and beyond to help me resolve the issue promptly.
Not only was Essa extremely knowledgeable and skilled in addressing the technical aspects of the problem, but he also treated me with exceptional kindness and patience throughout the process. He took the time to explain the steps he was taking to fix the error and ensured that I understood everything clearly.
Thanks to Essa’s expertise and dedication, my website was back up and running smoothly in no time. I couldn’t be happier with the level of service I received from Verpex. It’s clear that they prioritize customer satisfaction, and I highly recommend their services to anyone in need of reliable hosting and exceptional support.”
My representative Victor was very fast, and he helped me with billing system. It was resolved in one interaction. Very good work about billing information and set up. Thank you for your service.
Like the service, client since 2022
The entire Verpex team is exceptional, they have always helped me resolve any incident or problem successfully. I have been a customer for several years and I absolutely recommend them for the stability of the service, but above all, for their customer orientation. In my last support, Brian and Stoyan assisted me satisfactorily, and I attest that the entire Verpex team always gives their best to help and surprise their clients.
The hosting reseller service is very good and satisfying for me.
The server is very fast and I like it. Not only that, the support is also very responsive. They are really 24h non stop. When chatting support at any hour they are always there.
But I have a suggestion that the technical team is more filtered. Because I had a problem with the WHM package from 4 supporrt people finally solved by “Luis R.”
This person is very good and able to understand my needs.
I highly recommend
Thank you
They moved my clients emails from one server to another over the weekend. Many still have no emails 3 days later.
No support at all. Sure they answer the initial support request in 30 minutes as they say, but after that you’re pretty much on your own. You might get a response in 3 or 4 hours, but once you answer that question or try their suggestions, you have to wait 3 or 4 further hours before you hear from them again. If you’re very lucky.
Still not resolved 13th Feb 2024.
Very poor service indeed. 1/10.
I recently moved my business to Verpex and I’m convinced it was the right decision. From pre-sales to setup, every Verpex representative I’ve interacted with has provided stellar service and support.
The estimated wait time is accurate and minimal, if any. This allows me to manage my time effectively, which is crucial when troubleshooting or seeking tech support.
I would highly recommend Verpex Hosting to businesses or individuals at any stage, whether you’re a startup or a larger company. The service and support comparisons are unmatched. Additionally, I found the pricing and value of services to be the most startup-friendly. The pricing to upgrade as you grow is just as impressive, even when you get to the highest plans.
The fastest support in the business, bless all the employees and their heads
Every single issue i have they solve it! i really love this company! no cap! this is the best service i’ve gotten, i’ve tried a couple competitors but verpex is the best!!
This evening I had a major problem. So I got to supprt and ESSA R. helped me patiently and professionally. I could not ask for more. He is the best in his job.
I greatly appreciate it all: ESSA
Thanks for your help..! It has been essential to transfer all services. Today I have more confidence and security that everything will continue to get better. Thank you, Fajar P.
I started to migrate websites to Verpex 2 months ago. At this point, this is not completed. Every time i send a message, another person replies and every time I get another solution.
Confusion all over the place, and my websites are not working properly. I can not suggest people to migrate to verpex
I was expecting to be given a link to a long tutorial but Essa solved by problem instantly…Amazing
Thank you for the support of Novri Puji Kurniawan, very good help, patient for my church and the time and the truth is that it was fast
Great online customer service and support. Helped me fix my problem with the correct advice and solution.
Simeon is a great support man. He helped me with everything and gave me a lot of information.Thanks
Verpex is a life saver. Consistent and efficient customer experience with a touch of class.
Hi World:
I had a major and strange problem with mysite. I may claim I know something about wordpess and all that. But this problem was bad. I mean bad. I spent days and was unable to fix it.
So I got to support and I got the best of the best
ESSA R
. . . Is my hero. . .
Certainly I have worked with some others support at Verpex and basically they are very knowledgeable and dedicated.
However, “ESSA R” is on top.
Thnx Essa a million times
I had a compatibility issue with my WordPress core and plugins. I contacted customer service and got swift responses which eventually got the issue resolved. I’m particularly impressed with the speed and professionalism with which they handled my issue. Loving it so far.
I am using Verpex reseller hosting and I have collected 100 clients after a lot of time and effort. For last 4 days websites are working slow and go down constant. I have talked to their live chat agents and opened support ticket but they always reply same: “We are under attack, we are working and it will be fixed soon” after a fix websites are down again in a hour or less. This has been going for 4 days already and they couldn’t provide any solution, only same generic answers.
Anybody who is in web hosting business knows how hard it’s to collect new clients, especially when you’re new company with no trust and background. I have spent a lot of time, money and effort to collect some clients and now people are moving away and complaining because their websites are down for days.
Verpex couldn’t fix this problem for days, no refunds, no compensation, no server upgrade, just false promises while my business is getting destroyed…
Verpex Hosting stands out in the hosting industry, particularly for their exceptional customer service and technical proficiency. I recently encountered an issue with content saving, and within an hour of reaching out, Ibrahim from Verpex identified and resolved the problem caused by a problematic plugin. What truly sets Verpex apart is not just their ability to quickly fix technical issues but also their friendly and helpful customer support. I highly recommend Verpex Hosting for their reliability, quick problem resolution, and outstanding customer experience.
All my websites have been down the entire day. I’m seriously doubting why I moved to Verpex. This has caused severe damage to my business and clients business’.
It is incredible that I came to this company with luck, since I hired their services everything is going very well, the level of support is great and everything works very quickly, I highly recommend them if you want something of quality at a great price, they are the best
Having a knowledgeable partner to help you through those moments where you’re not sailing just right through your hosting processes is invaluable.
Thank you J.Pusung for your invaluable help..
if you have any issues with the server or site verpex team will give you support 24/7 they never let you down, i have been using their reseller for more than 2 years now except downtime due to India DC network issues, i didn’t face any other issues till this day
So I just had another brilliant experience today. I was looking to migrate a server but there were some DNS configurations that were a little tricky for me. Got in touch with Simeon and thanks to his patience with me, I learned something new. Pretty much with these guys, they really help with the snag I hit along the way with some stuff. Thank you!
I have been using Verpex.com for over a year now and verpex.com team always rise to resolve all technical issues. Ivan from the billing department was able to help resolve a payment issue that I had by responding promptly. Will recommend verpex.com
Thank you Essa R.
Your prompt, helpful, friendly replies to all my questions, are a credit to the company you work for.
Theres a lot other hosting companies can learn. Some of them seem to all be reading from the same scripted textbooks.
Great service!
Verpex is the best in all services.
I got the best services that I can’t get anywhere else in the world. One of their support staff, Denis, assisted me in such a way that I could never have imagined.
If you are looking for a web hosting company that will give you peace of mind and 99% uptown, Verpex is here.
One of the best things about Verpex is the flexible payment—the ability to make payments in your local currency. They have assisted my small hosting company to grow and I’m thinking of scaling up through them.
Their customer care services are 24/7 and their hosting plans are affordable and dependable.
I can continue
My experience with VERPEX has been exceptional! The speed of their servers is impressive, and the technical support they provide is simply amazing. I’m especially grateful to Stoyan G. and Yosua F., who have shown exceptional commitment to resolving any issues that arise. VERPEX is definitely the best choice for any web hosting service!
Fantastic technical assistance, quick, kind and efficient. There is no one like them on the web.
I found out about verpex through a client who was already using their services and when I accessed their server and tested the performance I was convinced that it was worth testing out. So I did and here I am. Thoroughly satisfied that I am using their services. Their customer support is super friendly and very supportive with any questions I have.
Totally satisfy with this service. Here are the main points:
– The price is really affordable
– More database size (I’m looking for this)
– Support is fast and helpful
– Dashboard is easy to use
– Load fast and more…